FAQ

General Questions

  • Contact Solarland with product inquiry and location and we will put you in touch with the appropriate authorized Solarland dealer.

  • Please register your account on our website and you will be able to see the pricing for every single product. Alternatively, you can reach out to our authorized dealer or contact our customer support for help.

  • Please register your account on our website and you will be able to see the inventory levels for every single product. Alternatively, you can reach out to our authorized dealer or contact our customer support for help.

  • Unfortunately, we don't sell to end users, please reach out to our authorized dealer to place an order. But feel free to reach out our customer support team at sales@solarlandusa.com to locate the nearest dealer.

  • Please fill out the dealer application form and we will reach out to you later.

  • Yes, please fill out our contact form and let us know your requests, we will get back to you with a solution as soon as possible.

  • Please refer to our Terms and Policy Page.

  • On Each Product Page, you can access detailed product information from the product spec sheets. If you were not able to find the answers you want, please contact our customer support at sales@solarlandusa.com for help.

Shipping and Delivery

  • You will receive an email confirmation with your tracking number once your order has shipped from our warehouse. If you didn't receive this email, check your spam, or junk email folder or contact us by email at sales@solarlandusa.com

    You can also view tracking numbers once your order has shipped by logging into your account on our website.

  • If the products placed are good in-stock, it will take up to 48 hours for warehouse to ship the orders and you will be notified with a tracking number. For order arrival information, please contact our customer support team at sales@solarlandusa.com for more details.

  • Typically, we don't ship products outside of United States, please reach out to our customer support at sales@solarlandusa.com if you have questions regarding International shipments.

  • Please refer to our Terms and Policy Page.

  • Please refer to our Terms and Policy Page.

Learn About
Our Personalized
Solutions

Learn More
Personalized Solutions